Influences-Technology-CommunicationModern communication technologies are changing the way we relate with one another.  In the past few years, innovations in our communication have lead to a decrease in physical interaction among young adults. Teenagers are slowly moving away from face-to-face interaction and prefer to confine themselves indoors in order to spend countless hours using their mobile devices or laptop computers. And this is just an example of how technology is affecting communication.

Our ability to communicate is sometimes altered by recent technological breakthroughs. These technological innovations refer to modern mobile devices, social networking sites and wireless technology. New technological advances are affecting the way information is handled on a daily basis.

Everything new both have advantages and disadvantages. Given the said concept, it is undeniable that communication technology also has its share of positive and negative effects.


The way we communicate has been evolving since ancient times from cave paintings up to the present era dominated by tablets and smart phones. As we develop one method of communication to another, we have been striving to make it easier for us to converse with other people. We have greatly benefitted from modern communication.

  • No restrictions – we can now contact anyone from anywhere without restrictions. With the help of mobile devices and wireless technology, we can instantly send our messages thru the instant messaging features of VoIP service and software.
  • Building relationships – thanks to social networking sites and voice over IP apps, we can now connect with the rest of the world. We have more opportunities to strengthen relationships or start new ones thru video calling features provided by programs like Skype.
  • Enhanced business solutions – technology has provided better business solutions to the global economy. It has given small companies the ability to create multiple extensions to make them look bigger than they really are. This enables them to compete with larger enterprises and make economic competition more balanced. Furthermore, advanced communication systems also enable business to have features like file sharing, customized greetings, auto attendant and many others.
  • Better relations - it is now easier to find a partner or date someone thru websites wherein people can openly socialize and not fear rejection. Finding a partner from these sites is possible due to features like video calling which allows people to communicate while using a web cam.
  • Progression – with technological advancement leading the way in global competence, industries in the business world now have an opportunity to outsource some of their processes in foreign countries. With state of the art communication systems, multinational corporations can keep in touch with their offshore establishments without difficulty. They can ensure that production is done in accordance with corporate rules and guidelines.


Nothing in this world is perfect, and we can assume that communication technology also has its flaws.  At present, physical interactions between members of society are slowly declining where face-to-face conversations are slowly being replaced by long hours of video-chatting. Here are some of the negative effects of modern communication technology.

  • Non-verbal cues – because young people rely too much on the likes of instant messaging to communicate with their peers, they are not very familiar with non-verbal cues. With this, they may feel awkward when having face-to-face conversations.
  • Cybercrimes – at present, we are witnessing an increase in cybercrimes such as hacking, identity theft and many others. Whenever teens have conference calls with their peers, there is a possibility that their VoIP program is infected with eavesdropping malware or virus. With this, cybercriminals could access a conversation without their knowledge.

With the change in our communication, there are always positive and negative sides. The key to making the most out of communication technology for your business is maximizing its benefits while being aware of the possible negative effects that it could cause.

Author’s bio: Chiastine Ross, a freelance article writer and contributor who focus more on technology, mainly Gadgets and all the latest trends which are interesting for readers and tech enthusiasts. And how these smartphones and other phone system from companies like RingCentral, can help change our life. You can reach her through Facebook and Twitter